Are you hiring your rental car from a reputable company? Top 5 things you should ask before you hire anything

When the times comes to organise a Brisbane or Gold Coast hire car, you need to do your due diligence to ensure you are dealing with a reputable rental car company.

Not all hire car companies are the same. Some adopt different practices and may charge you fees you weren’t aware about.  

Taking the time to compare your car rental companies will ensure you aren’t hit with any nasty surprises and extra costs when you return the rental car.

To help you, Surfers Rent A Car offer a guide to the top 5 questions you should ask your rental car company before you hire a car from them.

What is the total cost to me?

At Surfers Rent A Car we don’t charge any extra for airport pickups during business hours, for administration, airport levies, registration recovery taxes, second driver, driver age surcharges, insurance excess reduction waivers or credit card payment fees.

However, that doesn’t mean another rental car company won’t attempt to charge you for them. At Surfers Rent A Car we guarantee our quotes, so the price we quote you is the price you pay, no more!

What happens in the event of an accident?

Some hire car companies may offer insurance excess reductions for an extra fee.  Surfers Rent A Car provide fully comprehensive motor vehicle insurance to the driver in the event of a single or multi-vehicle accident. 

If you are unfortunate enough to be involved in an accident, the last thing you need is to worry about is hoping you had enough cover or be faced with hidden clauses that may affect your claim.

What happens if the hire car breaks down?

In the event of a breakdown, will the hire car company be able to provide a replacement vehicle? At Surfers Rent A Car, we circumvent break downs as our fleet are fully maintained by our in house motor vehicle mechanic.

Do I need to replace the fuel I use?

Most hire car companies will require you to bring the hire car back with the fuel replaced that you have used.  Ask if there is any penalty that may be imposed if you forget to replace the fuel before you return the hire car.

How far can I drive the vehicle?

This may not be something you would think to ask the hire car company but is a prudent one. The rental car company may impose terms, conditions and fees if the distance the vehicle has been driven exceeds their approved radius or amount in kilometres.

Surfers Rent A Car do allow our cars to be driven to certain distances and we clearly explain to our drivers where they can drive our rental cars to so there are no misunderstandings.

It pays to be fully informed when you are looking for a rent a car in Brisbane or the Gold Coast so you know exactly what you are up for.  

Surfers Rent A Car is an independent, family owned and operated car rental company located in Mermaid Waters on the Gold Coast.

For 35 years we have been providing affordable, quality hire cars to our customers since 1975 and have many return customers.

Rely on Surfers Rent A Car for your next cheap car hire on the Gold Coast. We have a great range of hire cars to choose from, whether it is just you, for your family or for a group.  

Call us on AU: 1300 365 033, (07) 5572 0600 or NZ: 0800 447 426. Don’t trust anyone else for your hire car needs.